The hotel caters to needs of business people with its seven meeting rooms of different sizes and a banquet hall equipped with advanced audiovisual systems. In addition, the business centre offers secretarial services. Renovated in 2008, this air-conditioned hotel offers a total of 274 rooms and welcomes guests into the lobby with 24-hour reception and check-out service. A hotel safe, currency exchange facilities, a cloakroom and lift access are all provided for guests' convenience. The café, bar, breakfast and dining rooms cater to guests' dining and refreshment needs. WLAN Internet access, room and laundry services and a car park are also available to guests.

The hotel is located near the Hongqiao Development Area, just a stone's throw away from the International Convention Centre. This Shanghai hotel is 5 km from the airport and 10 minutes' drive from the city centre.

The hotel has Chinese and Western restaurants, as well as a coffee shop. Continental breakfast buffet is served, as well as set menu lunch and dinner. Guests also have the option of ordering à la carte at dinner.