Built in 2010, the city hotel offers 100 rooms and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, cloakroom and lift access. The property provides room service and business-related amenities at this hotel include complimentary wireless (and wired) Internet access, a business centre and technology support staff. There are banquet facilities as well as meeting rooms for small groups. A pub and restaurant provide food and beverages.

The city hotel is around 3 km from the centre of Xujiahui and approximately 12 km from Shanghai railway station. The hotel is 50 km, or an hour's drive, from Pudong International Airport, and just 10 km from Shanghai Hongqiao International Airport, which will take around 30 minutes by car.

The hotel offers a breakfast buffet each morning and dinner à la carte.