Built in 2010, the city hotel offers 400 contemporary guest rooms, all of which feature spectacular World Expo or river views, 42 suites, four Diplomatic suites with private balconies and a classic Presidential suite occupying half of Level 28. Combining the richness of ancient China and excitement of modern China, a visit to this city will be an unforgettable experience. The premises are air-conditioned and guests are welcomed into a lobby with 24-hour reception and 24-hour check-out service. Facilities at the hotel include a currency exchange, hotel safe, lift access and a newspaper stand. There is also a children's playground, café, bar, pub, disco and three restaurants on the premises. Conference facilities are available for business travellers and all guests can take advantage of the Internet access, room service, laundry service and the car park.

The hotel is ideally situated just an 8-minute drive from the heart of Lujiazui, Shanghai's central business district and numerous shopping areas. Metro stations are within walking distance and the hotel is close to all city attractions in Puxi and Pudong. The hotel is 40 minutes from Pudong International Airport and 30 minutes from Hongqiao Airport.

Café II88 blends modern European and Chinese influences to create a casual dining experience with a higher level of creativity. Spectacular show kitchens and live cooking stations showcase various types of cuisine from around the world, as well as local favourites.