The city hotel's 140 guest rooms include superior rooms, luxury rooms, admin-suites and deluxe suites. There are several meeting rooms of different sizes, accommodating up to 100 guests in total. In addition to a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access, amenities available to guests at this air-conditioned establishment include a café, supermarket, hairdressing salon, bar and a restaurant. Other facilities include Internet accesss, room service, laundry service and bicycle hire.

This hotel is only 2 minutes from Metro Line 9 by foot. The centre of Xu Jia Hui is approximately 5 km from the hotel, which is only a 15-minute drive from Shanghai Hongqiao Airport and South Shanghai Station. Hangzou is around 200 km from the hotel, which is approximately 50 minutes from Shanghai Pudong International Airport.

The restaurant is located on the 1st floor. With special design elements the bar, the café and the restaurant have been combined with multicultural inspiration. A continental buffet breakfast is served each morning, and lunch and dinner can be enjoyed buffet, à la carte or set menu. Bed and breakfast and full-board stays may be booked.