This hotel offers a full range of accommodation, including 400 spacious standard and executive guest rooms and suites, as well as a medley of recreational centres, a shopping arcade, conference facilities, and other business services. The air-conditioned establishment welcomes its guests into a lobby with 24-hour reception and check-out service and a hotel safe, and on-site facilities include lift access, a restaurant, WLAN Internet access, and room and laundry services. Guests arriving by car can leave their vehicles in the nearby car park.

This city hotel is located just a stone's throw away from the Dongfang Road Station of Metro II. Pudong International Airport is just a 30-minute drive from the accommodation.

The hotel offers a host of dining options, including Chinese, Japanese, and western cuisine, while the Havana Cigar Bar is known for its cigar and cognac selections.