Opened in 2006, this 300-room hotel is a member of the International Hotels Association and one of the few overseas hotels to be accepted as a member of the Australian Hotels Association. Guests are welcomed in the lobby, which offers 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom and lift access. Snacks and dining are provided by the café and restaurant. Additional facilities available at this air-conditioned establishment include conference facilities, WLAN Internet access (fees may apply) and a car park. For additional fees, guests may also take advantage of room service and the laundry service.

The hotel is situated in the central business district of Jingan-Changning-Putuo. Shanghai train station is just 10 minutes away and the Nanjing Road pedestrian street is 15 minutes from the hotel. Jing An Temple and Yufo Temple are both around 2 km away and reaching the tourist area of the Bund takes about 20 minutes by car. The hotel is only 20 minutes' drive away from Shanghai Hongqiao Airport.

Aromacafez features the cooking skills of the master chef, who prepares an array of unique Shanghai delights and modern Western favourites. A breakfast buffet is served daily, and lunch and dinner are available as set menus.