With a total of 350 guest rooms, this air-conditioned city hotel features a lobby lounge, the Bay View Café, karaoke and a shopping arcade. Guests are welcomed into a reception hall with 24-hour check-in and check-out service. Additional facilities include a hotel safe, currency exchange, cloakroom, lift access, newspaper stand, WLAN Internet access, a children's playground and a car park. For dining and drinks, guests can enjoy the hotel's own café, bar and restaurant. Room and laundry services are on offer as well. The hotel features a beautifully designed club lounge and a business club on the 9th floor, providing discerning business and leisure travellers with an impeccable level of service and comfort. Four function rooms, a grand ballroom and a business centre (for up to 260 people) are also available.

This hotel is the first in the Nanshan District to be awarded Green Hotel status. It is located in the cultural and tourist centre of Shenzhen. There is a bus stop just a 5-minute walk from the hotel and the Luohu District is about a 20-minute drive away. By car, guests can reach the vibrant centre of Shenzhen, the hi-tech zone and the Shekou Ferry Pier within minutes. The hotel is delightfully close to such well-known tourist sites as the Window of the World, Splendid China and the China Folk Culture Village.

Oscar's features a famous juicy, charcoal-grilled steak, fine seafood, a great salad bar and a fresh bakery. The Chinese restaurant offers classic Cantonese food, as well as cuisine from other regions of China. All meals, including continental breakfast, are served in buffet form. Additionally, lunch and dinner may be ordered à la carte or from a set menu.