Built in 2010, the air-conditioned hotel meets business guests' needs with three well designed meeting rooms equipped with the latest in AV technology to aid seamless presentations and forums while providing reliable in-meeting support. The business hotel also offers expert advice and services for weddings and other banqueting events. Both business and leisure guests will find services to suit their desires, including WLAN Internet access throughout the hotel, a concierge service, limousine and shuttle bus service, car and bicycle hire and ticket booking, laundry and valet services, currency exchange and childcare services. The hotel offers 225 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, cloakroom and lift access. The hotel is suitable for disabled guests. Further facilities include a café, juice bar, a French brasserie offering healthy yet gourmet cuisine and a charming Suzhou-style rooftop garden. Room service is offered and guests arriving by car may leave their vehicle in the on-site car park.

The city hotel is situated 2 km, or a few minutes' taxi ride, south of Suzhou railway station. There are direct trains from Shanghai railway station to Suzhou, which take around 30 minutes. Nearby places of interest include The Humble Administrator's Garden and The Lion Grove Garden (both 1 km away), Lingering Garden (3 km away), Tiger Forest (5 km away) and Han Shan Temple (6 km away). Shanghai is approximately 100 km from the business hotel and the drive from Hongqiao Airport and Pudong Airport takes about 90 minutes and 120 minutes respectively.