This city hotel features 142 guest rooms facing the canal and a further 62 guest rooms offering views over the city. The hotel was the first international brand hotel in Yangzhou and offers a beauty and hairdressing salon, a supermarket, a lobby bar and a coffee bar. Guests are welcomed in a lobby with 24-hour reception and check-out services. On-site amenities include air conditioning, a hotel safe, currency exchange facilities, a cloakroom, lift access, a TV lounge, conference facilities, WLAN Internet access, room and laundry services, and a car park. Guests can also dine in one of the two hotel restaurants.

The hotel is located 5 km from Slender West Lake and 1 km from the Ge Gardens of Yangzhou. The centre of Wen Chang Ge is about a 20-minute walk from the establishment.

The hotel features two restaurants, with one offering a wide selection of international cuisine and the other offering classic Cantonese cuisine.