This is the tallest hotel in Christchurch. It is fully air-conditioned and features quiet, environmentally-friendly rooms that overlook the Canterbury Plains and the snow-capped Southern Alps to the west and the Pacific Ocean to the east. The hotel features a lobby that includes a 24-hour reception desk with a 24-hour check-out service, a hotel safe and currency exchange facilities. There is lift access, a bar, a restaurant and conference facilities. For an additional fee guests can enjoy the Internet access, the room and laundry services and the hotel's private car park. Large, long, narrow lobby with stylish furnishings in a modern style.

This city hotel is located in the central business district of Christchurch. Various places of interest lie nearby including Christchurch Botanic Gardens, Cathedral Square (5-minute walk) and Mount Cavendish Gondola. Numerous bars, pubs, shops and cultural attractions are within easy walking distance.

Merchants Restaurant is open daily and offers an extensive range of choices from buffet to à la carte to light meals, all made from fresh local produce. The Exchange Bar, adjacent to Merchants Restaurant on the ground floor of the hotel, provides a place for guests to enjoy a light snack, speciality coffee or a pre-dinner drink in an intimate setting. The bar is the ideal location to meet friends before a big night at the casino or to relax and enjoy a late night coffee or nightcap.