The hotel offers 699 guestrooms and suites, each with views of Makati's famous avenues and the city beyond. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception, a hotel safe, a currency exchange facility, a cloakroom, lift access, a café, a hairdresser, a bar, a restaurant and conference facilities. Guests may also take advantage of the room and laundry services (the latter for an additional fee). Parking is available for those arriving by car (charges apply).

The hotel enjoys a fantastic location on the corner of Makati Avenue and Ayala Avenue (the 2 most important roads in the Makati business district). It is within walking distance from deluxe cinemas, premium shopping malls and trendy bars and restaurants, as well as from museums and the central business district, making it a prime location for business travellers and holidaymakers from around the world. Manila Bay is only a 25-minute drive away.

The hotel offers a combination of Asian and Western cuisine. Dine on seafood in the casual cosmopolitan environment of Red. Enjoy market-fresh sushi at Inagiku or sample modern Cantonese dishes at Shang Palace. For breakfast and for casual dining, head to the international buffet at Circles Event Café.