This modern hotel has a warm, comfortable and safe environment, and offers a total of 51 guest rooms. Guests are welcomed to the air-conditioned establishment in a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom and lift access. There is a TV lounge and on-site restaurant, and car and bicycle hire services are available if required. Business guests can take advantage of the meeting and conference rooms. Wireless Internet access, room service, a laundry service, car park and a garage round off the facilities available to guests.

The city hotel is located in the area of Buenavista in the Buenavista Mall, one of the best business, commercial and tourist complexes in the city. Guests will find restaurants and shops in the immediate vicinity, and Soledad is around a 10-minute drive.

A continental breakfast buffet is served each morning and à la carte options are available for lunch and dinner. Guests may also select their lunch from a set menu.