The single-storey eco hotel offers a total of 25 lodges and features a foyer with a 24-hour reception desk, a safe, a currency exchange desk. Dining options include a welcoming café as well as an excellent air-conditioned à la carte restaurant with a non-smoking area where all tastes are catered to. A selection of drinks may be enjoyed at the pleasant bar and there is also a well-equipped conference room on offer to guests as well as a souvenir shop. The room, laundry and medical services may be taken advantage of and there is also a bicycle storage facility. Those arriving by car may make use of the public car park.

This Arenal hotel is the ideal starting point for those wishing to explore the northern part of Costa Rica, lying amidst tropical forests in the biological corridor between the forest reserve of Montevere and Arenal national park. Guests may observe over 300 species of bird here, as well as 100 species of mammal and 2,500 species of plants and orchids. The main attraction of this region is the conical volcano of Arenal, the youngest strato volcano in Costa Rica and one of the most active in the world. The nearest tourist resort is 5 km away.

The hotel has a restaurant serving Costa Rican dishes.