Renovated in 2009, the hotel offers 44 guest rooms as well as the finest hospitality and guest services in Costa Rica, with spectacular views of the surrounding countryside including the magnificent Arenal Volcano. Facilities include a lobby with 24-hour reception, a hotel safe, cloakroom, lift access, a kids' club and a bar, pub and restaurant. Guests may also take advantage of the conference facilities, WLAN Internet access and room service.

The family-friendly city hotel is located 100 metres from the La Fortuna petrol station, right in the city centre. Guests will find shops, bars, restaurants and coffee shops in the immediate vicinity and the bus station is just 200 m from the business hotel. The Arenal Volcano is approximately 7 km from the city hotel and the city of Quesada is around 4.5 km away. Juan Santamaría International airport is roughly 7 km from the hotel.

Continental breakfast is served each morning and à la carte options are available for lunch and dinner.