The air-conditioned hotel welcomes its guests with a spacious 2-story design, large windows, stone statues, and exotic plants. A laundry service, luggage storage and competent staff make this hotel an excellent base for guests. There are 34 guest rooms on offer at this charming and family-friendly city hotel. Guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include a hotel safe, currency exchange, cloakroom and a hairdressing salon. There is a bar and a restaurant on the premises. Wireless Internet access is available (fees apply) and guests can take advantage of the room service. Those guests who are arriving by car may park their vehicle in the hotel's car park.

The hotel is located 10 minutes from Juan Santamaría International Airport, 10 minutes from the Pavas (Tobías Bolaños) domestic airport, and 10 minutes from the centre of San Jose, the capital city of Costa Rica.

The restaurant offers room service. A free tropical breakfast in buffet style is offered. Lunch can be enjoyed à la carte.