It has at your disposal 75 fully equipped guest rooms, Business Center with a capacity for up to 12 people (open Monday through Sunday), gym with modern machines, swimming pool and Fitness Center with sauna, Turkish bath and massage room. The Hall of Events has a capacity for up to 300 people and can be used to hold seminars, weddings, conventions and all kinds of social events. The lobby is medium in size.

The hotel is situated on the river Tomebamba. This is the most residential area of Cuenca, and is only 5 minutes away from the historic town centre.