The air-conditioned, 234-room hotel consists of a main building, recreational centre, a business building and the attached annexe building, which houses a range of facilities including a lobby with 24-hour reception and check-out services, conference halls and rooms of different sizes and a business centre. Other facilities available to guests include a hotel safe, cloakroom, lift access, breakfast/dining room, WLAN Internet access, a complimentary car park and a number of shops, such as a flower shop and jade shop. Guests may also make use of the room service and laundry service (fees apply to both).

This city conference hotel is adjacent to the scenic areas of Cangshan Mountain and Erhai (Lake Er), and within easy reach of the airport, railway station and Xiaguan Dock.

The hotel's restaurants serve Cantonese and Chaozhou cuisine.