The convenient location and variety of rooms make this beach hotel the ideal choice for a family holiday or business trip. There are 112 rooms at this air-conditioned establishment and guests are welcomed into a lobby with 24-hour reception and check-out services. Facilities at the hotel include a hotel safe, cloakroom, lift access, bar, pub and restaurant. There are conference facilities for business travellers as well as Internet access. Limited room service and undercover parking are available. There is also a laundry service at the hotel. The pleasant, softly lit lobby area has a tiled floor and a curved wooden reception desk.

The hotel is situated on the Golden Mile beachfront with panoramic views of the ocean and beachfront promenade. The hotel is also located in close proximity to the Durban International Convention Centre, Suncoast Casino and uShaka Marine World. There is a bus station a few metres away from the hotel.

The Beach Hotel has a choice of three excellent restaurants to choose from, all of which offer guests a range of food from a la carte to fresh seafood. The seafood restaurant overlooks Durbans famous promenade and is a popular restaurant. The hotel also has a pub open to guests and the public, which has regular live music.