This hotel is the epitome of charm and elegance. It is the preferred destination for the discerning traveller looking for a quality experience and impeccable service beyond the myriad of Rhode Island hotels. It was built in 1922 and more than $10 million in renovations over the past last years (from 2008) have restored the hotel to its original glamour for which it is world famous and added the most up-to-date technology and amenities. Valet parking is available for guests. The air-conditioned establishment welcomes guests in a lobby with 24-hour reception and check-out service. Facilities on offer to guests include a hotel safe, lift access, a café and restaurant. Business guests are sure to appreciate the conference facilities. Furthermore, Internet access, room and laundry services, a car park and garage are also provided. The lobby has been recently restored to its original grandeur with a large main staircase leading to the glass elevators with views over the Renaissance city of Providence.

The hotel is centrally located in downtown Providence within walking distance of the business, historical, governmental, and cultural communities, and adjacent to the Rhode Island Convention Center and Providence Place Mall. Newport, Cape Cod, Boston, Mystic Seaport, Old Sturbridge Village, Foxwoods, Mohegan Sun and Twin River casinos are less than one travel hour away, and a visitor information centre and both Budget and Avis car rental agencies are located just steps from the hotel.

A continental breakfast is served each morning, whilst lunch and dinner are offered from set menus. Dinner may alternatively be selected à la carte.