The city hotel has been refurbished many times and is decorated in an antique, ranch style. Comprising a total of 119 rooms, the hotel facilities include: lobby with 24-hour reception and a bilingual receptionist, safety boxes, a cloakroom, lift access, bar-café, restaurant, TV room, WLAN Internet access, room service, laundry service (fees apply) and a wake-up call service. Parking facilities are available for guests arriving by car.

The hotel offers an exceptional location within the neuralgic centre of El Calafate. Located minutes away from the local airport and in the central area of El Calafate, it is the ideal base from which to explore Los Glaciares National Park.