The hotel, which was built in 2010, features a total of 378 rooms and suites in three connected buildings with four storeys and seven lifts. The resort offers standard rooms with a garden view; family rooms, which consist of two separate rooms and one bathroom; sea view rooms; deluxe rooms; as well as suites and royal suites. Facilities at the hotel include a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a hairdressing salon and kids' club. A bar, pub, disco and restaurant are located within the complex, as are a bazaar and shopping arcade. For additional fees, guests can also take advantage of Internet access, room service and laundry service. The hotel has a car park for guests travelling by car.

The hotel is located directly on the beautiful sandy beach of Abu Soma, 10 km north of Safaga City. Abu Soma enjoys a reputation for being one of the best locations for underwater diving, home to a vast array of magical and mesmerising underwater species. The hotel is around 20 km from Makdai Bay, 50 km from Hurghada and 45 km from Hurghada International Airport.

The resort offers a 24-hour all-inclusive service which includes accommodation, breakfast, lunch and dinner on an open buffet basis at the main restaurant, The Palace, and the beach restaurant, Sun Set. Le Bistro is open 24 hours a day, serving late breakfast, light snacks, non-alcoholic and local alcoholic beverages. The hotel also provides outlets serving snacks, hot/cold beverages and cakes between meal times. Guests can also enjoy the finest Italian cuisine at the à la carte restaurant, Paparazzi. All the restaurants and bars offer non-alcoholic and local alcoholic beverages, except for wine, which is only available in the restaurants during lunch and dinner.