The hotel is situated in the centre of the city. The train station is 3 km from the hotel. The bus station is only 500 m away, and there is also a parking area at the hotel. Fes-Saïss Airport is around 12 km away. This hotel is characterized by its traditional Moroccan architecture, its authentic setting and friendly staff. The hotel's reception, public areas and the Salon Dakchoucha lounge are all decorated in a traditional style with Moorish tiling and ornate carved woodwork. The hotel offers guests a total of 83 beautiful rooms, all recently refurbished and redecorated. Facilities at this air-conditioned establishment include a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facilities, lift access, a hairdressing salon, TV lounge, café, bar and restaurant. WLAN Internet access, a laundry service and garage are also available. There is also an on-site nightclub, Sphinx. All rooms are equipped with individually regulated air conditioning, central heating, an en suite bathroom with bath, a TV with satellite channels, a telephone and a double or king-size bed. Guests can relax and enjoy a glass of mint tea on the terrace and take in the views of the city. A breakfast buffet is served daily. Lunch and dinner are offered à la carte, or there is also the option of a set menu at dinner. Fes-Saïss Airport (FES) is 20 minutes away by car and 12 km from the hotel. Upon leaving the airport, take the direction of Fes on the right and drive along Avenue Prince Moulay Abdallah for a drive of 10 km. After passing the roundabout Al Massira, drive for about 2 km, then turn right into Avenue Omar Al Mokhtar. Continue until Boulevard Zerktouni, then turn right and the hotel is on the left.

A breakfast buffet is served daily. Lunch and dinner are offered à la carte, or there is also the option of a set menu at dinner.