Conceived for demanding but price-conscious business and city travellers, the city hotel offers comfort, friendly service and fresh and light international cuisine. The hotel offers 7 modular conference rooms with natural daylight, air conditioning, a VW Lounge with 4 armchairs and a sofa for informal meetings, audiovisual equipment, an on-site consultant, secretarial services and a presentation kit for conducting seminars. Guests are offered 121 rooms in total and welcomed in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Guests may also relax in the TV lounge and dine in the on-site restaurant. For an additional fee, guests may take advantage of the WLAN Internet access, room and laundry services, a garage and a bicycle hire service.

The city hotel enjoys an excellent location close to the headquarters of Volkswagen AG, Autostadt, the competence and experimental centre of Volkswagen AG, Phaeno, various designer outlets, Wolfsburg's main train station, the city centre and the A2/A39 motorways. Guests will find restaurants, bars and nightlife approximately 500 m from the city hotel. The hotel is around 90 km from Hannover Messe trade fair grounds and Hannover Airport (HAJ), and guests can reach the city of Hannover by ICE train within 30 minutes and Berlin within 60 minutes.

A breakfast buffet is offered each morning, while lunch and dinner are served à la carte.