Renovation works were completed on this city hotel in 2008. The works included all bedrooms and public areas. The hotel features 114 guest rooms spread across 3 floors. It is air-conditioned, and has a lobby, 24-hour reception and check-out service, a hotel safe, cloakroom, lift access, a café, bar, restaurant, conference facilities, and Internet and WLAN access. Parking facilities are available to guests arriving by car.

The hotel is within walking distance of all city centre attractions. The bus and train stations, St. Enoch Underground Station, nightlife and shopping opportunities can all be found in the immediate vicinity. It is only a short bus or taxi ride from the West End, Kelvingrove Museum, Glasgow Science Centre and Pollock Country Park (voted the best park in Europe 2008).