Renovated in 2001, this hotel is spread over 5 floors and comprises 162 rooms of which 2 are suites. Facilities in the air-conditioned lobby include a 24-hour reception desk, a currency exchange desk and 2 lifts. Culinary options include a snug café, a bar and 2 air-conditioned restaurants with highchairs for children available for guests. Further facilities include various shops, a hairdresser, an Internet terminal and a WLAN access point. Business guests are offered four conference rooms. Those arriving by car may take advantage of the car park (for an additional fee). Room, laundry and medical services are also included in the facilities on offer.

This attractive city and conference hotel enjoys a peaceful location and is only around 100 m away from Heráklion's city centre, with its many shops, restaurants, bars and nightclubs. The Archaeology Museum is just a few minutes away and the sea is around 100 m from the hotel. Links to the public transport network lie just a couple of minutes away (about 100 m away). Heráklions airport is roughly 3 km away and Chania airport is located around 150 km away.