The hotel's main characteristics are inspired by the Byzantine tradition, combining contemporary facilities and grace in a calm and tranquil atmosphere. Renovated in 2009, the air-conditioned establishment comprises 99 guest rooms and welcomes guests in a lobby with 24-hour reception and check-out service. The hotel consists of a café, a TV room and a restaurant. It also provides a WLAN Internet access point, room service and laundry service. Furthermore, a hotel safe, currency exchange facilities and lift access are provided.

The hotel lies in a prime location in the city centre with easy access to the business district, stock exchange, shopping areas and cultural sites like White Tower. In addition to the traditional part of the city, Laladika is famous for its nightlife. Thessaloniki International Airport is situated at a distance of approximately 15 km.

The hotel restaurant serves delicious Mediterranean cuisine based on organic products. In addition, a tasty continental breakfast buffet is offered. Lunch and dinner may be selected à la carte, whilst dinner is alternatively offered from a set menu.