This air-conditioned city hotel is spread over 12 floors and comprises a total of 205 rooms, of which 9 are suites and one is a disability-friendly room. Guests are welcomed in the inviting lobby that features a 24-hour reception desk where, it is possible to deposit valuables in the safe, change money at the currency exchange desk, and make use of the cloakroom. Further facilities include a shop and a hairdressing salon whilst a pleasant café, a cosy bar, a breakfast room, and an air-conditioned restaurant count amongst the dining options. A conference room is available for meetings and conferences. In addition, there is an Internet connection available.

This modern city hotel is situated right in the lively city centre of Guadalajara, directly beside Puerto Vallarta beach. Countless sights, such as the cathedral, the Degollada Theatre, and the Government Palace are to be found within 10 minutes walk of the hotel.

Guests may select their breakfast, lunch and dinner from a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte.