Guests are welcomed into a luxurious and comfortable oasis, far from the stresses and strains of everyday life. The air-conditioned hotel comprises a total of 136 guest rooms and offers a range of facilities including a lobby with 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom, lift access, a café, an on-site hairdresser, a bar and a restaurant. There are also conference facilities, Internet access/WLAN, room and laundry services and ample parking for those arriving by car, some of which is undercover.

The hotel is located in the heart of the city, 5 blocks from Expo Guadalajara (a convention centre), close to Plaza del Sol, La Minerva, Plaza Galerías and La Gran Plaza and just 15 minutes from the downtown area.

Guests can enjoy the best of international cuisine and the most delectable of Mexican dishes in the on-site restaurant.