The air-conditioned hotel was renovated in 2007 and has a total of 212 rooms, as well as a wide range of facilities, perfect for the foreign businessman. There is a lobby with 24-hour reception and check-out service, cloakroom, currency exchange facilities, newspaper stand, lift access and a hotel safe. The business centre is furnished with state-of-the-art Chinese facilities including fax machines, Internet ports, photocopying machines and more. The conference and meeting rooms are suitable for all kinds of business, from functions to board meetings. Ticket-booking facilities are available and within the hotel guests will also find a café, bar, restaurant, casino, games room, hairdressing salon, auditorium, children's playground and TV lounge. The hotel offers both room and laundry services, as well as bike hire and WLAN Internet access. Guests arriving by car may leave their vehicle in the hotel car park or garage.

This business hotel is located in the Tian He district, rumoured to soon become the city centre of Guangzhou. The major shopping areas and commercial district are close by and the hotel is only a few minutes away from the Eastern Train Station and 20 minutes from the airport.

The hotel, like any truly international business hotel, serves both Chinese and international food. The Ritz Palace is a deluxe Chinese restaurant whose specialty is fresh seafood, cooked to order in the kitchen. The Mayfair Cafe offers international cuisine in a cosy atmosphere a world away from the business. Guests are provided with a buffet breakfast.