Built in 2007, the hotel commands an area of 30,000 m² and offers 268 elegant rooms and suites, designed in an artistic Victorian style. The special interior design makes guests feel as though they are living in a palace. The air-conditioned hotel welcomes guests into a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities, cloakroom, lift access and a hairdressing salon. Guests may relax in the games room, TV lounge, café or bar and dine in the hotel's restaurant. Conference facilities are available to business guests and those arriving by car may use the car park or undercover parking garage. Other facilities include Internet access and room and laundry services.

This city business hotel is located in the Tianhe district of Guangzhou, China, which provides ample shopping and entertainment opportunities, and is close to the central finance and exhibition district. It is the most luxurious hotel around the Pazhou Complex and it is very easy to take taxi.

The Chinese restaurant provides Cantonese food, sumptuous homemade food and famous specialties, such as shark's fin, abalone, scallops, and seafood. As one of the best hotel restaurants in the area, the Luis Restaurant features daily lunch and dinner buffets. Set menus are also available for lunch and dinner and a continental breakfast buffet is served each morning. The hotel offers all-inclusive packages.