Built in 1895 in a Victorian style, the hotel has been completely refurbished to capture the elegance and charm of a bygone era. Facilities ranging from the à la carte Milner's Restaurant to stylish accommodation and conference and banqueting facilities for up to 300 guests, combined with a peaceful and secure setting, provide the ideal venue for the discerning guest and business traveller. The hotel offers 109 rooms of which 9 are suites, a lobby with 24-hour reception, a currency exchange counter, a cloakroom, a safe and a lift, as well as a bar, a restaurant, public Internet access and a WLAN Access Point. In addition, there are laundry and room services and parking for those arriving by car. The small lobby is cosy and has maintained all of its traditional style and design. A small timber reception desk with marble top is on the left of the lobby and a cosy leather sofa is positioned opposite.

The hotel is centrally located, offering business executives easy access to the Johannesburg CBD, Rosebank, Sandton and Johannesburg International Airport.

Breakfast, lunch and dinner are all available in the form of a buffet. For lunch and dinner, guests can also choose from an à la carte menu.