The goal of the hotel is to provide first-class service to each and every one of its guests. The friendly and well-trained staff offer special, attentive service to all guests. With a total of 200 rooms, this air-conditioned city hotel welcomes guests at the lobby with a 24-hour reception. Facilities here include a hotel safe, currency exchange facilities and lift access. Those feeling peckish may head to the hotel's own café, bar or restaurant or order room service. The hotel also provides conference facilities for business guests and in addition to all of this, there is a laundry service and a car park.
The hotel is situated right in the heart of Ha Long, overlooking the World Heritage Site of Ha Long Bay. It is near the beach, the shopping centre and the entertainment park.
A breakfast buffet is served daily. Lunch and dinner are available à la carte or as a set menu. There is also an evening buffet.