The hotel is the preferred and largest venue for many international meetings, conferences and events in Hangzhou, with a total space of 4,000 sq m and the most advanced technological facilities. Laurel Lobby Lounge is a perfect place to relax and read the newspaper or wait for friends with a beautiful view of hotel gardens. The air-conditioned establishment comprises 507 guest rooms with various luxurious room types and also features a lobby with 24-hour reception, lift access, a restaurant and room and laundry services. 500 underground parking spaces are provided.

The hotel is located in the heart of the commercial and cultural centre and faces the beautiful Baoshi Mountain with close proximity to provincial and city government. Nearby points of interest to the hotel include Zhejiang University and World Trade Center, Hanghzou. Hangzhou Xiaoshan International Airport is around 5 minutes from the hotel.

The hotel provides the Grand Dragon Chinese Restaurant with various delicate Chinese cuisines and Veranda Italian Restaurant, a casual cosy and homey place where guests can enjoy home cooking in a garden environment.