This hotel occupies an area of 25870m2 and consists of 23 floors with 287 well-appointed guest rooms. The air-conditioned establishment welcomes its guests into a lobby with 24-hour reception and check-out service, hotel safe and currency exchange facilities. On-site services include lift access, a restaurant and room and laundry services. Furthermore, the hotel is equipped with the most up-to-date conference facilities: it features several different meeting rooms available for business meetings, seminars and other functions. Guests wishing to explore the surrounding area can hire bikes from reception and those arriving by car can leave their vehicles in the car park or garage.

This city and business hotel is located on Jiefang Road - the commercial and financial heart of the city, which is home to a great variety of hotels, restaurants and office buildings. The antique market is just 800 metres from the establishment and the hotel is also in close proximity to Nanshan Road Bar Street, Xihu Tiandi, Hubin Boutique Street and several shopping malls.

There is a Chinese restaurant on the 2nd floor of the hotel, which provides Cantonese cuisine, as well as Shanghainese and Hangzhounese cuisine. Different private rooms are available for all different needs. The western Continental restaurant serves a buffet breakfast and international foods. The lobby offers a variety snacks, desserts and drinks.