The hotel features 7 multi-functional meeting rooms of varying sizes, with a capacity from 20 to 500 guests. All meeting rooms are well equipped, with high-speed wireless Internet access along with all the services and facilities required. The unique outdoor garden and terrace offer guests a special venue for meetings, conferences and weddings. Fully air-conditioned, the hotel comprises 24-hour reception and check-out service, lift access, a breakfast/dining room, room service (for a fee) and a car park.

The hotel is about 40 minutes from Xiaoshan International Airport and 5 minutes from Hangzhou Railway Station by car.

The hotel offers Café Royale and a western restaurant serving an extensive variety of Asian and western delights from a stylish buffet and à la carte menu.