The main feature of the hotel is a successful combination of Asian and Western design. There are 38 guest rooms at this air-conditioned city hotel. Guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include a hotel safe and a currency exchange. There is spacious lift providing access to all floors, thus saving guests' time. The hotel welcomes guests with specific requirements: it offers accessible rooms, a laundry service and allows pets to accompany their owners. Safes are available at reception and in the rooms, allowing guests to store their valuables. Room service is also available.

This new and modern hotel is located right in the central Hanoi Old Quarter. It only takes guests 2 minutes to walk to Hoan Kiem Lake, Thang Long water puppet theatre, the night market or the Ngoc Son temple. The hotel is also within easy reach of both the motorway (1 km away) and the city centre (1 km). Noi Bai International Airport is approximately 40 km from the hotel.

The hotel serves a continental buffet breakfast.