The hotel features contemporary décor with warm and vibrant colours. In particular, the signature cherry colour of the hotel helps to create a happy ambience. The charming hotel offers guests a desirable combination of facilities and warm hospitality. The 36-room hotel is air conditioned throughout and offers a lobby, 24-hour reception and check-out service, hotel safe, currency exchange facilities and lift access to the rooms. The café, bar and restaurant offer dining and drinks. WLAN Internet access and room service are available, and for extra fees, laundry service and bicycle hire are also provided.

The hotel is located in the centre of Hanoi. The property is close to many famous attractions such as Hoan Kiem Lake, the Ho Chi Minh Mausoleum, One Pillar Pagoda and the Temple of Literature, and it is especially close to the Old Quarter. Public transport is available close by, making it a very convenient location for visitors to Hanoi.

A continental breakfast buffet is served daily. Lunch and dinner are available as buffets, set menus or à la carte. The hotel also offers all-inclusive packages.