The hotel complex is a modern construction, which offers all the comforts of modern living. It comprises 317 rooms of which 301 are double rooms, 1 is a presidential suite, 3 are double bed suites, 4 are wheelchair accessible rooms and 8 are suites. The hotel also offers a lobby, an Internet café, a hotel safe, a currency exchange facility, a small supermarket and souvenir shop, a telephone for national and international calls, lifts, a café, a bar, a hairdresser's salon and a nightclub. A buffet is available in the main restaurant, whilst a German and an Italian restaurant are also to be enjoyed on the hotel grounds. Board games and electronic games are also available here, as is a laundrette, dry cleaning and event/ meeting rooms. Car hire services, an excursion office, public Internet access, medical attention, room service and free of charge car parking may also all be taken advantage of by guests. Taxis may be taken from outside the building.

This hotel is located in the embassy district of Miramar, Havana. The hotel lies in the seafront of Miramar residential quarter and very close to Miramar Trade Centre. It is just a short distance to a selection of shopping venues. The city centre is approximately 5 km away, whilst the Old Havana is 12 km from the hotel. It is approximately 18 km to José Martí airport.

The hotel offers a buffet restaurant and 2 à la carte restaurants where guests may select their breakfast and evening meal from ample buffets. Lunch and the evening meal may alternatively be taken à la carte. In addition, the hotel has a snack bar and grill and 4 bars.