This modern 590-bedroom airport hotel offers great guest services and quiet and comfortable rooms for business travellers and families. Facilities on offer to guests include a lobby area with a 24-hour reception and check-out service, a currency exchange facility and lift access. It also offers a café, 2 bars, a restaurant and conference rooms and guests may take advantage of the WLAN Internet access (for an additional fee) and the room service. There is parking available (charges apply) for those arriving by car.

This hotel is located on the A4 Bath Road and is very close to good transport links to London, Hounslow and Feltham. The centre of Hounslow is a 15-minute drive whilst Thorpe Park is 25 minutes away by car and Chessington World of Adventure is 40 minutes' drive. Heathrow central bus station is 2 km away, offering links to major cities in England and this hotel is only 2 km from Heathrow Airport.

A full English breakfast buffet is available and the establishment also features a restaurant seating 200 persons and serving an à la carte menu as well as carvery and buffet options.