This air-conditioned 184-room hotel welcomes guests into a lobby with a 24-hour reception and check-out service, currency exchange facilities, a newspaper stand and lift access. Further facilities at this establishment include a purpose-built conference suite which can hold up to 200 people, an on-site restaurant, bar and car park for guests arriving by vehicle (fees apply to the latter). Room and laundry services are also offered. Furthermore, the hotel is a licensed venue for weddings and partnership ceremonies. A shuttle bus service to and from the airport terminals can be arranged, including the new terminal 5 (selected times apply/fees apply).

This family-friendly airport hotel is conveniently located for London Heathrow's Airport and Stockley Business Park. London Heathrow's terminals 1, 2 and 3 are only 2 miles away and London's major motorway networks, the M4 and M25, are also close by. Central London is only a 15-minute train ride on the Heathrow Express and guests will find tourist attractions such as Legoland, Hampton Court, Windsor Castle and Ascot nearby.

A continental breakfast buffet is served at this hotel. The Seasons Brasserie is open daily for breakfast and dinner and the Seasons Bar and Lounge offers an extensive menu and Costa coffee.