With its classy appearance and experienced staff and management, the hotel aims to meet the expectations of even the most discerning guest. It has a lobby, hotel safe, currency exchange facility, lift access, a hairdressers' salon, TV room, conference facilities, Internet access, and room and laundry services. Parking facilities are available to guests arriving by car. Younger guests are sure to enjoy the children's club. The hotel offers many interesting commercial and educational activities during the year. The Palmyra restaurant, the Urnina coffee shop, the Al Arisha restaurant, the Zenoubia night club and the Orontes bar also feature. Medium in size with few large seats and light colour reception desk.

This hotel is located at the main gate of Homs heading towards Damascus. It is in the heart of the city and offers easy access to shopping areas and tourist attractions.

The hotel features the Palmyra restaurant, Urnina coffee shop, Al Arisha restaurant, Zenoubia night club and the Orontes bar.