The fully air-conditioned hotel comprises a total of 673 rooms. Guests are welcomed in the foyer by friendly staff, who are on hand at the 24-hour reception desk to answer any queries. The lobby additionally comprises a hotel safe and a currency exchange counter. Also existing within the hotel are a newspaper stand and an arcade with various shops and a hairdressing salon. As well as conference facilities, there are also dining options including a bar and a restaurant with highchairs for children. Room and laundry services as well as public Internet access (for an additional fee) round up the offerings. Those arriving by car may make use of the hotel car park.

This first-class beachfront hotel lies in the heart of Waikiki, where guests are able to find countless shops, restaurants, bars and nightclubs. Honolulu airport is situated some 9 km away.