Set amongst more than 300 hectares of beachfront gardens, overlooking the South China Sea and archipelago of the Riau Islands, the resort offers sparkling azure waters, gently swaying palm trees, sugar fine white sands and warm personalised service. The resort offers a total of 190 superior rooms, 104 twin rooms and 86 king-size rooms. Facilities available include: a 24-hour reception, games room, babysitting service, business centre, 24-hour medical service (subject to fees), safety deposit boxes located at front office, lift access, 24-hour room service (subject to fees), laundry service (subject to fees), kids' club (subject to fees), a playground as well as retail shops and a mini-supermarket. The resort also offers 11 restaurants, bars and cafes. Internet access is also available (subject to fees). Large size in lobby with resort feeling.

Situated on the northern coast of Bintan Island, Indonesia, the resort is a 300 hectare development. Accessible via high-speed catamarans from Singapore's Tanah Merah Ferry Terminal (TMFT), the journey is a mere 55-minute ride. From Changi International Airport to the TMFT the drive is about 10 minutes, and from the Singapore Cruise Centre it is a 25-minute drive.

The hotel offers casual dining as well as sumptuous buffets at its 11 restaurants, bars and cafes, with a choice of casual al fresco dining, buffets, cocktails by the pool, the "Surf and Turf"' beach BBQ, Mediterranean cuisine or authentic Japanese food. Dining options include "Kopi-O" which serves international and Indonesian cuisine, the "Orzo" restaurant featuring Mediterranean and Italian cuisine, "Miyako" Japanese restaurant, "Ripples By The Pool" serving refreshments and snacks, "Warung Kue" offering cakes and pastries and "Nelayan Grill" specialising in grilled seafood and steaks. "Horizons" lobby lounge serves gourmet coffee and teas, cocktails and snacks, and offers nightly entertainment. At the leisure centre, the "Verandah" offers refreshments and snacks while "Haskell's" at the golf clubhouse serves quick meals and snacks.