The luxurious 200-room hotel reflects the splendour of modern architecture and combines excellent services with the warmth of friendly hospitality. It offers delightful stays for both business and leisure travellers. Guests are welcomed into a lobby with a 24-reception and check-out service, safe, currency exchange facilities and lift access. Dining options at this establishment include a bar, pub, restaurant and room service, and business guests will appreciate the conference facilities and Internet access (fees apply to the latter). For an additional fee, guests can make use of the laundry service, and there is a car park for those arriving by vehicle. Bicycles may also be hired at the hotel. There are two lobbies, one in the ground floor and one in the 9th floor.

This city hotel is located in the centre of Medan, just a 15-minute drive from Polonia International Airport.

Main restaurant is called "The kitchen" located in the 9th floor. The restaurant offerings local and international cuisine.