The luxury class hotel offers a number of buildings, designed in styles typical for the area. The whole complex is surrounded by a tropical garden area and includes 355 lodgings. Guests are welcomed in an elegant air-conditioned lobby, which is lined with Balinese artwork. Here guests will find the reception area with a 24-hour service, a hotel safe, a currency exchange desk and a seating area. The complex features a shopping arcade, where guests are able to shop to their hearts delight in the boutique, the jewellers and the flower shop. Further facilities include a hairdresser, a car hire service and a travel centre. Business guests are offered a business centre with a secretarial and translation service as well as various seminar facilities with modern technical equipment. Dining and drinking options are served in the inviting café, in the cosy hotel beach bars and in the 5 various restaurants, where guests are guaranteed an enormous range of Asian and international cuisine. Guests may make use of the Internet access, laundry service and room service. Younger guests may let off steam in the kids club is also offered. A babysitting service is also available, as well as medical assistance on request. Bicycle rental, as well as a limousine service and butler service round up the hotel's offerings. Those arriving by car may take advantage of the hotel car park.

This hotel complex lies right by the broad white beach of Nusa Dua, in the middle of plenty of tropical palm trees. Numerous shopping facilities and entertainment venues as well as the Bali Convention Centre are located in the surrounding area. The lively tourist town of Kuta is located around 13 km away. Denpasar, the capital of the island, lies about 30 km away. Denpasar airport is a 15-minute journey away (10 km).

Breakfast may be selected from a buffet service. Lunch and dinner may be selected from a set menu or taken à la carte. Furthermore, special dietary requirements can be catered for as well as individual specific dishes prepared.