The air-conditioned city hotel offers 132 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Free Internet access is available and there are meeting facilities with capacity for 40 people. Further facilities include a hairdressing salon, a games and TV room, a cafe, bar and restaurant. Guests may also take advantage of the room and laundry services (fees apply for both) and those arriving by car may leave their vehicle in the hotel car park.

The family-friendly city hotel is located in the Laleli/Fatih area of Istanbul, 500 metres from the metro station and approximately a 15-minute walk from Sultanahmet and the Grand Bazaar. ?ehzadeba?? bus station is 100 metres from the hotel, Yenikap? train station is roughly 1 km away and the international train station at Sirkeci is 4 km away. Taksim Square is approximately 6 km from the city hotel. Istanbul-Ataturk airport is just 15 km from the hotel and Istanbul-Sabiha Gokcen airport is around 65 km away.

The hotel offers bed and breakfast stays and a breakfast buffet is served in the restaurant each morning.