The family-friendly hotel welcomes guests into a lobby with a 24-hour reception service. It has 48 comfortable, split air-conditioned rooms. Facilities at the hotel include hotel safety deposit boxes, a currency exchange, cloakroom, lift access, TV lounge and bar. For an additional fee, guests can use the hotel's WLAN Internet access, order from 24-hour room service or take advantage of the hotel's laundry service.

The hotel is situated in Kumkapi, one of the ancient quarters of Istanbul, 5 minutes from the important cultural and historical centres of old Istanbul. There is public transport within a 5-minute walk. Atatürk International Airport is approximately 16 km away and Sabiha Gökçen International Airport is approximately 65 km away.

The hotel includes restaurants and bars offering something to suit every taste, from Turkish to foreign cuisine. Each of these has its own distinctive menu.