The hotel offers 78 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Further facilities include a TV lounge, bar and 2 restaurants. Guests may also take advantage of the congress centre, wireless Internet access (fees apply) and both room and laundry services. The 2 spacious and shady car parks give guests the possibility to park their car conveniently and safely. The wood-panelled lobby is medium in size, modern and well organised. The reception area is large and tastefully decorated with leather armchairs, carpets and flowers. Some nautical equipment adorns the room.

The hotel is situated very close to the Santa Margherita Ligure harbour and dominates the bay of the town with its six floors, set in the middle of a green oasis of pine, eucalyptus and magnolia trees. The town centre and bus station are a 4-minute walk from the family-friendly hotel, the train station is 800 metres away, and guests will find a park and links to the public transport network within 100 metres of the hotel. Genoa is a 45-minute drive from the hotel, Portfino is 15 minutes away by car and Cristoforo Colombo airport is around 35 km away.

A breakfast buffet is served each morning and à la carte options are available for lunch and dinner.