Inside the grand 19th century façade lies a haven of refined taste. Renovated in 2007, this family-friendly spa hotel features an enviable selection of 284 comfortably furnished guest rooms, ranging from suites to the new contemporary balcony rooms, all of which have been designed for guests' comfort. Of course, there is much more on offer, including a selection of bars, restaurants and cafés with cuisine to tempt guests' taste buds created by the team of international chefs. Guests are welcomed into a lobby with 24-hour reception and check-out service. Other facilities include air conditioning, hotel safe, currency exchange, a hairdressing salon, TV lounge, conference room, laundry service (fees apply), WLAN Internet access and a car park (fees may apply). Around-the-clock room service is also available for an additional fee. All rooms are accessible via lift.

The hotel is situated on the outskirts of Saint Helier, about a 5-minute drive from the town centre. The island is 14.5 km by 6.5 km, so nothing is far away. Jersey Airport is only about 7 km from the hotel.