This city hotel was fully renovated in 2009 and consists of a total of 283 rooms and suites. The hotel offers deluxe services with modern amenities and facilities, including an exclusive Executive Lounge and a wide variety of family rooms and suites. Guests are welcomed into a lobby with 24-hour reception and check-out service. Further facilities include air conditioning, hotel safe, currency exchange, lift access, newspaper stand, hairdressing salon, kids' club, café, restaurant and conference facilities. For an additional fee, WLAN Internet access, room and laundry services, a car park and a garage are also available. The lobby is large with light marble flooring, orange and yellow upholstery, bright light and golden chandeliers.

The hotel is centrally situated, overlooking Liberty Bell Park and within walking distance of the Old Town of Jerusalem and the city centre. Situated in the prestigious Talbieh neighbourhood, the hotel is close to the German colony with a wide array of restaurants and cafés. There are links to the public transport system and a number of restaurants, bars and shopping opportunities nearby. The main bus station is about 10 km from the hotel.

The hotel serves a breakfast buffet, and lunch and dinner à la carte.